BARC Labs is committed to protecting your privacy and personal data in accordance with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or engage our services, including how we manage inquiries and conservation-related materials, such as photos and documentation.

1. Personal Data We Collect

We may collect and store the following personal data when you interact with us:

• Contact Information: Name, email address, phone number, and mailing address.

• Billing and Payment Details: Information needed for invoicing and payment transactions.

• Inquiries: Information you provide when contacting us via our website or email, including inquiries about our services.

• Conservation Materials: Photos, documents, or artwork-related images provided for conservation assessments or documentation.

• Website Usage Data: Information collected via cookies and other tracking technologies, such as your IP address, browser type, and site interaction.

2. How We Use Your Personal Data

Your personal data is collected and used for the following purposes:

• To respond to your inquiries and provide the services you request (e.g., conservation assessments, reports).

• To process payments and issue invoices.

• To store and manage conservation photos and documentation related to your project.

• To improve our website and customer experience through analytics.

• To send promotional materials, newsletters, or event invitations (with your consent).

3. Disclosure of Personal Data

We do not sell or share your personal data for commercial purposes. We may, however, disclose your data to:

• Third-party service providers: For payment processing, shipping, or external conservation experts.

• Legal or regulatory authorities: If required by law.

Non-disclosure agreements (NDAs) are available upon request for projects that require confidentiality. If you would like to arrange an NDA, please contact us using the details below.

4. Protection of Personal Data

We take all reasonable precautions to safeguard your personal data from unauthorized access, disclosure, or modification. This includes encryption for sensitive data, secure servers, and restricted access to personal data within our team.

5. Retention of Personal Data

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. This includes:

• Inquiries and correspondence: Retained for ongoing service management or until the inquiry is resolved.

• Conservation photos and reports: Retained for documentation purposes as part of our conservation records, unless otherwise requested.

Once data is no longer needed, it will be securely deleted or anonymized.

6. Access, Correction, and Withdrawal of Consent

You have the right to:

• Access the personal data we hold about you.

• Request corrections to any inaccurate or incomplete personal data.

• Withdraw consent for the use of your personal data at any time by contacting us.

To exercise these rights, please contact us at hello@barc-labs.com.

7. Cookies and Website Data

Our website uses cookies to enhance your browsing experience and collect analytics. You can control or disable cookies via your browser settings.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or privacy practices of these third-party websites, and we encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to request access, correction, or withdrawal of your personal data, please contact us at:

BARC Labs
Email: hello@barc-labs.com
Phone: +65 9787 6195
Address: 37 Keppel Road, 04-10, Tanjong Pagar Distripark, Singapore 089064